PRIVACY POLICY

Please read our pricavy policy carefully. This privacy policy is part of our terms and conditions and explains our practices regarding the personal data we collect from you, or that you provide to us or that will be processed by us.

WHO WE ARE

Crown & Glory Hair Extensions Ltd is the data controller for the purposes of the Data Protection Act 1998.

INFORMATION WE MAY COLLECT FROM YOU

  • In order to register you will have to provide details including your name, address, telephone number and email address.

  • If you contact us we may keep a record of that correspondence.

  • We may ask you to complete surveys which we will use for research purposes and to improve our services to you.

  • Details of transactions you carry out through our website.

  • Details of your visits to our site (including traffic data, location data, weblogs) and the resources you access.

USE OF YOUR PERSONAL DATA

We use your personal data to:

  • enable us to fulfill your order and carry out our contracting with you.

  • provide you with information, products or services that you request from us or (where you have consented) which we feel may be of interest to you.

  • notify you of changes to our services.

  • allow you to use the interactive features on our site, if you choose to do so.

  • answer any questions you have about using our website and to notify you about the status of your order.

  • make sure your order is delivered correctly and to maintain your account.

We also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers, but this is statistical data and does not identify individual users.

DATA SECURITY

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site as transmission via the internet is never completely secure; any transmission is at your own risk. Once we have received your information all the information you provide us is stored on secured servers. All payment transactions will be encrypted. Please keep usernames and passwords confidential.

DIRECT MARKETING

We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, SMS post or telephone. .When registering you can also choose to receive such information from other carefully selected companies.

You have the right to ask us to stop processing your personal data for marketing purposes at any time by contacting us at info@crownandgloryextensions.com.

DISCLOSURE OF INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined under s.1159 of the Companies Act 2006. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller buyer and if Crown & Glory sells substantially all its assets customer personal data will be one of the assets transferred. We may disclose your personal information to third parties to provide you with information, products or services that you request from us, to comply with any legal obligation, to enforce our terms and conditions, or to protect the rights property or safety of Crown & Glory, our customers or others. The data we collect from you may be transferred to and stored outside of the European Economic Area or processed by staff outside of the EEA. Such staff may be engaged in web fulfillment of your order, the processing of payment details and provision of web hosting and other support services. By submitting data you agree to this transfer storing and processing. We will take reasonable steps to ensure that your data is adequately protected.

COOKIES

We may collect data about you by using a cookie file which is stored on the hard drive of your computer. Cookies allow us to: recognise your computer when you access www.crownandgloryextensions.com and log into your account with your user name and password; and remember the goods that you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Crown & Glory account. Cookies help us deliver you a better and more personalised service.

You can refuse to accept cookies by adjusting your browser preferences. However, you may experience technical difficulties in using our website if you have disabled cookies and you will not be able to use this website to its full advantage.

ACCESS TO YOUR PERSONAL DATA

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised by contacting us in writing at Customer Services, Crown & Glory, 361 Birchanger Lane, Bishops Stortford, Herts, CM23 5QR. We may charge a fee of up to £10 to meet out costs of providing this information.